A Business Operations Manual (BOM) is a document that outlines the procedures and processes of a company. It can be used by employees to reference specific instructions for performing their job duties, or it can be used as a training tool to help new employees become familiar with the company’s operations. A BOM typically includes information on organizational structure, policies and procedures, job descriptions, accounting and financial procedures, and customer service standards.
A BOM should be updated regularly as the company’s operations change. It can be a helpful tool for ensuring that all employees are working under the same set of guidelines and procedures. Additionally, a well-written BOM can help a company avoid legal problems by demonstrating that it has taken the necessary steps to comply with applicable laws and regulations.
If you are looking to create or update your business operations manual, our team can help. Contact us today for more information.